Direct Developer Support

You're Talking to the Guy
Who Wrote the Code

No support team, no ticket queue, no copy-paste replies. When you message me, I read it personally and respond with an actual answer. Usually within a few hours.

Send Me a Message

Tell me what you need. Installation help, feature requests, bug reports, or just "which indicator should I buy?" — I'm happy to help.

⚡ Average response time: under 4 hours
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MQL5 Direct Message

The fastest way to reach me. Send a message through MQL5 and I get notified immediately on my phone. If you already have an MQL5 account, this is the way to go.

Message on MQL5 →
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Email

For detailed questions, screenshots, or when you need a longer conversation. I check email throughout the day and respond to every message.

support@algomatrix.trade
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Product Reviews

Leave a review on MQL5 marketplace with your question — I respond to every single review publicly. Other traders can also benefit from the answers.

Visit MQL5 Store →

Before You Ask — Quick Fixes

  • Indicator not showing? — Right-click chart → Indicator List → make sure it's attached. Check if DLLs are allowed in Tools → Options → Expert Advisors.
  • Dashboard is blank? — Resize your chart or change timeframe and switch back. MT5 sometimes needs a chart refresh after first load.
  • No signals appearing? — Make sure you have enough historical bars loaded. Go to Tools → Options → Charts and increase "Max bars in chart" to at least 10,000.
  • Purchased but can't download? — In MT5, go to Navigator → Market tab → Purchases. Your indicator should appear there. Click to install.